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Privacy Policy

Modal Nova, Inc. located in the San Francisco Bay Area (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal and genetic information. This Privacy Policy outlines how we collect, use, disclose, and protect information, including protected health information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA), the Genetic Information Nondiscrimination Act (GINA), and other applicable privacy laws.

Information We Collect

 

Although we do not proactively collect the following categories of information, we may encounter the following categories of information during the process of providing our services:

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  • Personal information: Name, address, email, phone number, date of birth, payment details, etc.

  • Health and medical information: Clinical history, symptoms, physician referrals, etc.

  • Genetic information: DNA test results, family history, polygenic risk scores, and other genetic health data.

  • Usage data: Information about how you use our services.

 

How We Use Your Information​

 

We use your information for purposes such as:

  • Generating educational summaries of your test results

  • Communicating with you about your test or results

  • Communicating with your healthcare provider(s) who ordered your test based on your consent for testing

  • Conducting internal research (in de-identified form), for example, to improve our quality process or understand how we can better help patients and physicians to use genetic findings

  • Fulfilling regulatory and legal obligations

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Sharing and Disclosure

 

We do not sell your personal or genetic information. We may share information only:

  • With your explicit written consent

  • With healthcare providers or professionals you authorize

  • With labs or service partners that assist in processing your test

  • As required by law, regulation, court order, or subpoena

  • In de-identified or aggregated form for research or analytics

 

Your Rights Under HIPAA and GINA


You have the following rights:

  • Right to access: You may request a copy of your genetic test results and health data.

  • Right to correct: You may request corrections to your personal or health information.

  • Right to restrict use: You may request restrictions on how your information is used or shared.

  • Right to privacy from discrimination: Under GINA, your genetic information cannot be used by health insurers or employers for discriminatory purposes.

  • Right to revoke consent: You may withdraw your authorization for us to use or share your data, with exceptions as required by law.

 

Data Security


We use industry-standard safeguards to protect your information, including:

  • Encrypted storage and transmission of data

  • Secure authentication and access controls

  • Regular risk assessments and audits

  • Restricted employee access to PHI and genetic data

 

Retention of Information


We retain your information only as long as necessary to provide services, meet regulatory requirements, or as otherwise permitted by law. You may request the deletion of your data, subject to applicable regulations.

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Children’s Privacy

 

  • We do not offer services to patients under 18 unless parental or guardian consent is explicitly provided.

  • We do not knowingly collect genetic information from individuals under 18 without legal authorization.

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Changes to This Policy

 

  • We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

  • We encourage you to review this policy regularly.

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